FAQS

My hair is soft and thin, and I can’t create movement or get my hair to stand up. Should I use a little extra wax?

Even when your hair is too soft and thin to create movement, it’s always best to start with a small amount of wax. Applying the wax all at once can immediately make your hair heavy and flat. As needed, apply wax several times and in small amounts. Also, when you apply wax, try to bond it firmly with your hair. For soft and thin hair, it is recommended to finish your look with a little holding spray to prevent the hair from becoming flat.

How to choose the right GATSBY Styling product for my hair? 

In choosing the correct GATSBY product for you, ask yourself these questions:

What look do I want?
    • Messy, Textured, Beachy: Go for Sea Salt Spray.
    • Sleek, Polished, Shiny: Choose Pomade or Water Gloss Hair Gel.
    • Natural, Workable, Everyday: Pick Styling Wax.
    • Textured, Edgy, Volume: Reach for Hair Clay.

How strong of a hold do I need?
   • For a subtle, flexible hold, stick with a spray.
   • For a medium, re-workable hold, choose wax or pomade.
   • For the strongest, all-day hold that won't budge, you'll want gel, clay, or hair spray.

What is my finish preference?
   • Want to look like you just walked off a runway? Glossy (Gel, some Pomades).
   • Want it to look like you're not trying too hard? Matte (Clay, Paste, Sea Salt Spray).


When applying wax, should my hair be dry or slightly wet?

To create a desired hair style, it’s best to avoid putting wax on wet hair. Instead, you should dry hair while shaping it into your desired look to create the basic form of your style. After the hair is completely dry, you can apply the wax. Depending on texture and length, putting wax on wet hair can cause the outline, form and flow of the hair to change when it dries. Also, if the roots are wet, the volume may be lost. Therefore, it is recommended to use wax after the hair is completely dry.

What are the differences between GATSBY Styling Wax and GATSBY Pomade? 

Here's a short and easy-to-understand difference between GATSBY Wax and GATSBY Pomade:

FEATUREGATSBY WAXGATSBY POMADE
Texture   Thick, tacky, and grippy 
Waxy, slippery, and smooth 
Finish   Matte or natural (no shine) 
Usually shiny, polished, or glossy 
Hold   Medium to strong,
   stiff texture 
Flexible hold,
more natural movement 
Best For   Spiky, textured, messy,
   or voluminous styles 
Slicked-back, comb-overs, quiffs,
or classic vintage looks 
Washability   Easy to wash
Most are water-based and easier to wash out 
Scent   Modern fresh scent
Modern fresh scent


In simple terms: GATSBY Wax is your go-to for texture, volume, and a matte finish—perfect for modern, messy, or spiky styles. GATSBY Pomade gives you a sleek, shiny, and polished look with a flexible hold—great for classic, smooth styles like pompadours or side-sweeps.

Can I use GATSBY Styling Wax on very short hair?

Yes. GATSBY Styling wax is ideal for very short to medium hair lengths. It provides strong texture and grip for spikes and definition on short cuts while remaining pliable enough for longer locks.

OTHERS

Accidental contact with the eyes

If the product gets in your eye, DO NOT RUB YOUR EYE. Immediately flush it with clear, lukewarm water.
Avoid flushing with excessively strong running water, as this may damage your eye.
If you have a sensation of pain or dust-like particles in your eye, seek prompt medical attention from an eye specialis.

Accidental ingestion

In case of accidental swallowing or if a product accidentally gets into your mouth:
If you accidentally swallow the product, we recommend that you seek medical advice.
If any of the product remains inside your mouth, spit it out. If you have swallowed it, do not induce vomiting. If you remain concerned, consult a physician and bring with you the cosmetic in question.
The following situations are considered highly dangerous. In these cases, get medical attention immediately!

1. If you have swallowed a large amount.
2. If, after swallowing, you are disoriented or feel strange.

Could I ever become allergic to the cosmetics I’ve been using up to now?

Even if nothing has happened with the cosmetics you have been using up to now, it is possible that you may experience a sudden allergic reaction. While the vast majority of people will never have such an experience, certain people with a susceptibility to allergies may experience inflammation, skin irritation, or swelling. After repeated contact with a specific area of the skin, substances such as cosmetics and metals can generate antibodies and, over time, cause contact dermatitis. Allergic reactions are rare, but tend to have a sudden onset. After such a reaction, an allergy to the irritant may persist for life. If you ever have any symptoms when using a cosmetic, you should stop using it immediately—even if it is a product intended for sensitive skin. Consult a dermatologist as soon as possible.

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